Contact information
Contact Information
We're here to help.
If you have any questions about your order, our products, shipping, or anything else, our customer support team is happy to assist you.
Customer Support
Email: hflex.contact@gmail.com
Website: hflex.com
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed
We aim to respond to all inquiries within 24 business hours.
Before Contacting Us
To help us assist you as quickly as possible, please include the following information in your email:
- Full Name
- Order Number
- Email Address Used for Purchase
- A Brief Description of Your Inquiry
- Photos (if your inquiry relates to a damaged or defective product)
Order Support
For questions regarding:
- Order Status
- Shipping Updates
- Returns & Refunds
- Product Issues
- General Inquiries
Please contact us at:
Our support team is committed to providing fast, friendly, and professional service.
Thank you for choosing HFLEX.